Comments and Feedback

My practice focuses on the uninsured. I by no means take any person out of the insurance pool. In fact, if you look at my site, one of the main services I provide to my patients is consulting them about which insurance plan is best for them based on their financial status and healthcare usage. I've even taken the 3 and a half day course NY state requires to get your insurance agent license in order to be as educated as possible about all their different insurance options. My services, in conjunction with a high deductible health insurance plan is absolutely ideal for a young, relatively healthy person. My practice is also not a "boutique practice." It is if you consider internal medicine practices boutique practices because they only treat patients 21 and up or pediatrics practices because they only see patients age birth to 21. I happen to treat patients 18 to 39. The average 20 to 30-something in our country spends about $800 to $900 per year on healthcare and visits the doctor about twice a year on average. My $500 fee covers an initial visit and two other house call visits that year. In addition, I guide them to the right specialist or radiologist or pharmacy in order to help them spend their money wisely. Aaron, your arguments against me lets me know you didn't grasp the concept of my practice very well.
POSTED Wed, Nov 14, 2007 10:21 PM PST
I applaud Dr Parkinson on his service to his community, however I do not agree with his statement that his is not a boutique medical practice. It is precisely a boutique practice - specifically, limiting your patient population to only those who pay a retainer fee for access to you. This is not a new concept -- I have colleagues in south Florida who have been practicing in a similar manner for over 5 yrs. I also agree with his critics that charge him with "cherry-picking" healthy patients. Everyone in healthcare knows that the 18-39 year-old group hardly uses the healthcare system. Although Dr. Parkinson's practice may seem revolutionary, I would challenge anyone to try to crunch the numbers and arrive at a similar physician practice for those age 50 and up (Medicare patients) who can spend many days of their year in the hospital. Anyway, again I applaud Dr. Parkinson for caring for his community... but all of the press coverage seems silly as boutique practices are not a new phenomenon and also not a viable solution to our nation's health care mess. Jason Internist/hospitalist in Colorado
POSTED Thu, Nov 15, 2007 12:42 PM PST
I love your idea. I hope it's the beginning of a movement. Your photographs are really interesting. I was sort of disappointed that this article said the animal in the photo with the woman is a HAMSTER. It's a gorgeous rat, probably well loved. Another missed PR opportunity for rats. ;(
POSTED Thu, Nov 15, 2007 12:48 PM PST
I know MANY people who hate going to the doctor for normal illness (like a cold or UTI) that would greatly benefit from this type of practice. It is a new direction for healthcare and will be embraced by many of the younger generation.
DW
POSTED Thu, Nov 15, 2007 12:50 PM PST
I totally applaud this style of physician care. Doctors think they are premadonnas. To drive 30 minutes, sit in their waiting rooms for an additional 45 minutes because they are always running late and then pay them $150 for them to see us 5 minutes for something that we can diagnos ourselves is crazy. This guy is taking the costs out of the system. Amen!
POSTED Thu, Nov 15, 2007 1:11 PM PST
Wow. Great idea. Great article. I'd definitely say Dr. Parkinson is onto something. Especially in an era where the US health system is a stagnate mess . . .
Jon
POSTED Thu, Nov 15, 2007 1:21 PM PST
I think you are great. I am 60 and understand why you keep it to an age limit. I live in California where hardy anyone can get cheap or good health Insurance anymore. I wish there were more doctors like you and maybe when people reached my age they won't be in the shape the baby boomes are in now it is good preventive medicine at it's finest.
POSTED Thu, Nov 15, 2007 1:25 PM PST
Hay if it works then good and as we all know when something work the Gov. is going to come in a fix it so that it no longer works and on top of that this poor doctor is going to wind up in court.
POSTED Thu, Nov 15, 2007 1:26 PM PST
Just because it is different doesn't mean it is not a viable useful tool to get healthcare to people who would not otherwise have access to health care. I just hope this doesn't open up pandora's box for scammers out there to now say they are a doctor when they are not and try luring in people. While this doctor is legitimate, people need to use sense in this area of their lives and investigate anyone else who starts this up before becoming involved.
POSTED Thu, Nov 15, 2007 1:27 PM PST
As a registered nurse, I think this concept is awesome. And, I'm well past the age of most of his patients...probably old enough to be Dr.Parkinson's mom! However, I do like his concepts of being available to his patients and his willingness to treat them in their homes, etc. Now, if he decides to utilize complimentary and alternative medicine to his repretoir, and needs a nurse to assist, I'm the person he should contact!!
POSTED Thu, Nov 15, 2007 1:31 PM PST
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People of the Web

The Real-Life Web MD

Paging Dr. Jay: An online physician moves medical care out of the ER and into the IM.

By KEVIN SITES, WED NOV 14, 6:43 PM PST

Saddled with $300,000 of medical school debt, freshly licensed physician Dr. Jay Parkinson felt pressure to follow the same route taken by many young doctors: join a traditional practice and see dozens of patients each day-for about five to ten minutes each.

But he couldn't make himself do it.

"I didn't want to spend the next 30 years of my life doing that," he says in between sips of coffee at a café in his Brooklyn neighborhood.

Parkinson decided to open his practice in cyberspace, where he recruits, diagnoses and even treats his patients online. He has no office. Instead, he makes himself available to his patients via email or text message.

Dr. Jay Parkinson calls himself a new kind of physician: one who communicates with his patients online. Photo by Noah Kalina

His system works like this: patients pay $500 a year to be part of his network. For that, they get a complete initial physical examination at their home, office or wherever they may choose, plus two additional visits. Afterwards Parkinson is available to them by email or text messaging, anytime during normal business hours.

Patients can web chat with Parkinson on his Apple Powerbook or even upload a photo of a cut finger to his iPhone so he can determine whether they need stitches or just a band-aid. In addition, his website has a list of symptoms and questions to go with them, so patients can streamline the diagnosis process by filling in answers online.

Most of the actual diagnosing and treatment happens in patients' homes.

He limits his practice to his own zip code, with few exceptions, and sees only patients between the ages of 18 and 40.

It's a unique practice, but Parkinson doesn't want to be known as a Web M.D: "I'm not so much an online doctor. I am a doctor who utilizes good communication for my patients."

The 31-year-old is a bit of an Internet pioneer. While still a student, he designed medical training websites. And more than 10 years before YouTube made Web video ubiquitous, he was uploading cardiac ultrasound images to the Internet.

His interests are not confined to technology and medicine - he's also an amateur photographer with a dedicated following on Flickr. During his medical residency in Baltimore, he created a series of portraits of aspiring models that seem to expose both their subjects' dreams and the improbable distance they will have to travel to achieve them. There's a tattooed, red-haired woman sitting on a floral couch, naked except for a pet hamster she holds in front of her.

Parkinson practiced photography during medical school

Another woman sits on the corner of a bed in her attic bedroom, arching walls in the background missing patches of green paint.

 

Another of Parkinson's models.

The pictures are both starkly sad and beautiful.

His experience as a photographer may make it easier for Parkinson to treat people in their own homes. It also reflects an artistic sensibility that has led him, in part, to treat other artists--like Pilita Garcia.

Brooklyn-based Garcia developed chronic asthma from smoking cigarettes and constant exposure to paint fumes. She could hardly breathe when she text messaged Parkinson. She had been having trouble getting an appointment with a traditional doctor.

"I sent him an email and within two minutes he answered me and the next day he was here," she said from her loft apartment near the Manhattan Bridge.

Parkinson not only prescribed medication that helped Garcia get better almost immediately--he also helped her find it at 90-percent below cost. It was a huge savings for Garcia, who like most of Parkinson's patients is uninsured.

Parkinson says he's developed a network of service providers, everyone from medical labs to radiology, willing to lower their prices for cash patients like his.

"I know who charges a good price and who has a good heart," says Parkinson. Physicians, too, contact him, saying, "I'd like to be a part of your unspoken network."

Parkinson says part of the reason he went into this kind of practice is because he believes the healthcare system, with its lack of transparency in pricing, is cheating patients, especially the uninsured.

"The system is broken and there is no real way to fix it without someone who is willing to confront the industry."

But some medical professionals don't see Parkinson's model as a fix.

"Really what this is called is boutique medicine," says Dr. Aaron Nayfack, 29, a resident at Los Angeles County Hospital. "You pay a retainer fee to a physician who agrees to be available to you, reachable in the middle of the night. The problem is, who gets left behind? What about those who can't afford to put a physician on retainer?"

Critics also accuse Parkinson of cherry picking from the healthiest age group and some have raised concerns about patient privacy in online communications.

Parkinson communicates with some of his patients via webcam.

Parkinson says that's not an issue since all of his online interactions are done with user names created by the patients. He also counsels them to keep private matters for their face-to-face visits.

Regardless of these concerns, Parkinson seems to be on to something. He says he's already signed up more than 50 patients and his website gets more than 10,000 hits each day.

And if that's not enough, he's also become a cause celebre, with everyone from the Wall Street Journal to the Today Show calling about his unorthodox practice. Parkinson says there have even been discussions about a reality TV series.

It's a personal examination this Internet age doctor is happy to entertain at least for now.

-Producer: Jamie Rubin

-Video Editor: Didrik Johnck 

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